First Time Client'S



what First Time Clients Need to know about our spa


  • Try to be here at least 15 minutes before your first scheduled appointment. We would like you to fill out some paperwork, and tour our spa before your services. If you are having multiple services such as a facial and body massage, you will need to get changed into a robe & smock …so all of this will take some time.

  • Spafinder and Spawish Gift Cards are no longer accepted at Viso Bello Spas.

  • We are a BUSY spa, so please be aware that LATE arrivals do run the risk of getting their services shortened to accommodate other clients after you, so getting here early is BEST!

  • Viso Bello does not allow gratuities to be placed on Viso Bello gift certificate or gift cards, but we do allow tipping on credit cards.

  • Viso Bello NO LONGER allows personal checks as a form of payment. We accept Amex, MC, Visa, Discover, ATM/Debit cards and of course, cash.

  • We do not offer salon (hair) services at Viso Bello, so just be aware of this as your hair can tend to get a little frazzled during facials and body massages and we do not have salon services to tidy this up. So, if you have plans after your services, bring whatever you may need to freshen up.  For an additional fee, we can provide lunch during your stay, This is good to know in case you intend on staying with us for a good portion of the day! So if you are interested in this option, let us know before your scheduled date and we can schedule lunch accordingly to coincide with your service (s).

  • In the event of ALL product refunds, for any reason, Viso Bello will gladly provide a store credit for the purchase amount minus the CT sales tax. No cash or credit refunds.

  • Lastly, we do require a 24 advance notice for all cancellations. If you do not cancel within 24 hours or simply do not show for your appointment(s), you do run the risk of having the full price of the service(s) charged to your credit card. We understand that “life” happens, we just ask that you keep us informed of it. Thank you!

Should there be anything you require before your stay or have further questions, do not hesitate to contact us.


Again, thank you for choosing Viso Bello Day Spa. We look forward to your visit!

Pedro Ramos, Spa Manager:


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